A licensed private investigator conducts discreet investigations to gather evidence for legal, personal, or corporate matters. This can include surveillance, background checks, locating individuals, fraud investigations, and more. You can find more details about the services we offer by clicking here.
Q1. What does a private investigator do?
Q2. What can I expect when I hire Investigation Hotline?
When you hire Investigation Hotline, you can expect a professional, confidential, and results-driven approach from day one. We offer a free initial consultation, either over the phone or in person at our office. This no-obligation session typically lasts 30 to 40 minutes and gives you the opportunity to:
Share the details of your case
Ask any questions or express concerns
Understand your legal options and the investigative process
Receive expert recommendations tailored to your situation
Our licensed private investigators will listen carefully and provide honest, ethical advice—whether you’re dealing with a cheating spouse, insurance fraud, employee negligence, or domestic violence. Your privacy and peace of mind are our top priorities.
Q3. Are all investigation materials kept confidential?
Absolutely. All investigations are conducted with the highest level of discretion and confidentiality. We never disclose client information without written consent.
Q4. How long does an investigation take?
Every case is unique. Some investigations may take a few hours, while others may span several days or weeks. Our team will give you a realistic timeline based on your specific situation.
Q5. Is it legal to hire a private investigator in Ontario?
Yes, it is completely legal to hire a private investigator in Ontario. All private investigators must be licensed by the Ministry of the Solicitor General under the Private Security and Investigative Services Act.
Q6. Can a Private Investigator run a credit check?
A professional Private Investigator cannot run a credit check or obtain an individual’s credit report directly from a credit bureau without written consent from the individual.
Q7. What do private investigators charge?
Private investigation costs in Toronto vary based on the complexity of the case, hours required, and services involved. Rates typically range from $75 to $200 per hour. Flat fees may apply for services like background checks or locating a person. Read more about our rates here.
Q8. Can a private investigator help with cheating spouse cases?
Yes. Private investigators specialize in infidelity investigations and use legal surveillance techniques to gather evidence of a cheating spouse or partner. Read more about infidelity investigations by clicking here.
Q9. Can a private investigator find someone who’s gone missing?
Yes. Our team has experience tracking down missing persons, whether it’s a long-lost relative, debtor, or someone trying to avoid contact. Read more about how we find missing persons by clicking here.
Q10. Can a private investigator enter private property without an owners consent?
Private investigator do not have the same powers as the police, however they are allowed to enter private property just as any other citizen would be without the need for a warrant. A private investigator can be charged with trespassing if there are clearly posted signs that are ignored. In most cases, an experienced investigator can utilize investigative techniques to give a plausible reason to enter a property and obtain the information needed without breaking the law.
Q11. What kind of surveillance do you provide?
We use legal, ethical surveillance methods including mobile surveillance, video and photographic evidence, GPS tracking (where lawful), and more to gather the information you need.
Q12. Can a private investigator access phone records or hack into accounts?
No. Private investigators cannot legally hack phones, emails, or social media accounts. All evidence is obtained using lawful and ethical means.
Q13. Do you offer services outside of Toronto?
Yes. While we’re based in Toronto, our private investigators serve clients throughout the Greater Toronto Area, across Ontario. We even serve clients across Canada, as well as internationally.
Q14. How do you choose the right private investigator?
Congratulations, you have already taken the first step in choosing the right private investigator which is to research the subject. Make sure that the type of investigation that you require is being offered in the services section. Also take the time to read the client reviews section which are written by past clients regarding their experiences with this firm. You should then call and ask for specifics on how they charge and what their retainer policy is. Remember you are the client and have the right to ask as many questions as it takes to feel comfortable with the investigator.
Once you have finished reading the FAQ’s, client reviews and have spoken with the investigator, you should have the information you need to make an informed decision and choose the right private investigator.