We understand you want answers. You’ve noticed the signs and your suspicions are building. But we have one critical piece of advice: do not confront your partner before calling Investigation Hotline.
The moment you tip your hand about your suspicions, everything changes. A cheating partner who knows they’re being watched will become more careful, and may delete important evidence. More importantly, they’ll make it harder for you to get the proof you need for legal proceedings if it comes to that.
About 90% of the infidelity investigations our team takes on confirm what the client already suspected. The cheating we’re called about is real.
That statistic surprises most people. They expect us to tell them that suspicions are usually overblown, that most cases turn out to be misunderstandings or normal relationship issues getting magnified by anxiety.
But that’s not what we see. When someone is suspicious enough to ask us to investigate their partner, they’re almost always right about what’s happening.
So why don’t we just take every case that comes through?
Because confirming infidelity is the easy part. It’s what happens after someone gets proof: things either hold together or completely fall apart.
What we ask before we start any investigation
When someone calls us about a cheating spouse, we don’t jump straight into discussing evidence, costs or timeline. We ask different questions first.
Do you have a lawyer? Even if you’re not planning to file for divorce, have you talked to someone about what your legal situation actually looks like?
Do you have a therapist? Not after everything explodes, right now.
Where are the kids in all of this? Have you thought about what happens to your children if you need to leave suddenly?
What’s your financial picture? Do you know what accounts exist, what’s in your name versus joint, what you could access if you needed to?
Who else knows what’s going on? Do you have a solid support system, or are you carrying this alone?
Where will you go if you need to leave? It’s not a comfortable question, but it’s necessary. We want to make sure you and your children have a safe space lined up before we confirm what you suspect.
We don’t ask these questions to pry, but to protect you. Everything you share is strictly confidential.
The Investigation Hotline investigative team has been handling these cases across Toronto, Canada and internationally for over 30 years. We’ve seen what happens when someone gets undeniable proof of an affair and they have nowhere to go, no one to call, no plan for what comes next.
It’s not pretty.
We’re an ethical firm that’s well-versed and trained to deal with the psychological and emotional issues that come with infidelity investigations. This isn’t just about evidence gathering. We care about what happens to our clients before, during, and after the investigation process.
That means sometimes we tell potential clients they’re not ready yet, even when we know we could confirm their suspicions. Because handing over evidence to someone who isn’t prepared doesn’t help them, it just adds proof to an already traumatic situation without the support structure to handle it.
Why preparation matters more than proof
The evidence itself is straightforward work for our investigators. That’s the easy part of being a private detective.
What we can’t control is what happens when we sit down with a client and confirm that their partner has indeed been cheating.
Some clients come to us already prepared. They’ve consulted with a family lawyer about their options. They know what what their rights are, how custody might work. They’ve got a therapist they’ve established trust with. They have a friend or family member who knows everything and is ready to support them.
When those clients see the evidence, they’re devastated. Of course they are. Confirmation of infidelity is painful regardless of how prepared you are.
But they don’t spiral. They know their next three steps. They’ve been emotionally bracing for this possibility even while hoping they were wrong.
Then there are the unprepared clients.
The ones who get the proof and immediately confront their partner because the emotions are too overwhelming to wait. The ones who make threats in anger they can’t take back later. The ones who drain joint bank accounts overnight as retaliation, which causes legal problems down the line. We understand the impulse in that moment, but it usually backfires when lawyers and judges get involved.
What the 10% teach us
In the remaining 10% of our infidelity cases, the infidelity investigation reveals no affair, and the suspicious behavior has a different explanation.
We’ve uncovered various other secrets through surveillance when we were looking for evidence of cheating. Gambling addictions, secret meetings with marriage counselors, substance abuse, the list goes on.
Even when there’s no affair partner involved, the secrecy still damages the relationship. Lying about whereabouts, hidden financial activity, and defensive reactions when questioned. That behavior erodes trust, whether there’s cheating happening or not.
But here’s what those cases teach us about preparation.
The clients who were ready could handle the truth, whatever it turned out to be. They could address the actual problem from a position of strength instead of chaos.
The ones who weren’t ready struggled regardless of what we found. Because the real issue isn’t just whether your partner is cheating. It’s whether you have the foundation to handle difficult truths about your relationship.
What happens in those first 48 hours
We’ve delivered proof of cheating partners more times than we can track at this point. The pattern is consistent.
Prepared clients take time to process. They sit with the information for a day or two. They discuss next steps with their lawyer, therapists, and support system. Decide when and how to have the conversation with their partner based on strategy, not just emotion.
They document everything. They don’t destroy evidence in anger. They think about the kids and when to have difficult conversations. They consider their safety if the situation might escalate. They confront strategically and logically.
Unprepared clients react immediately and explosively. Things escalate in ways that create additional problems beyond the infidelity itself. Evidence gets destroyed, witnesses (like kids) get traumatized. Retaliatory actions hurt them legally later.
The difference isn’t the evidence. Our investigators provide the same quality documentation regardless. The difference is entirely about preparation.
If you’re reading this because you suspect something
If you’ve read this far, you’re likely dealing with suspicion in your own relationship right now.
Something feels wrong. Your partner’s behavior has changed. There are inconsistencies, absences that don’t quite add up, emotional distance you can’t explain. You’re Googling things like “signs of cheating” and “how to catch a cheating spouse” and “should I hire a private investigator.”
Here’s what we’d tell you if you called us today.
Your instincts are probably right. That gut feeling has a source. In our experience investigating infidelity, people who are suspicious enough to seriously consider hiring a PI are usually correct about what’s happening.
But don’t call a private investigator before you’re ready for the answers.
Schedule a consultation with a family lawyer to understand what your situation looks like legally. What are your rights? How does asset division work? If there are kids, how does custody function? What does your actual legal position look like?
Find a therapist now. You’re going to need someone to process this with, regardless of what you discover. Get that relationship established before you’re in crisis mode, trying to find help.
Figure out your financial picture completely. What accounts exist in your relationship? What’s in your name, what’s joint, what’s only in your partner’s name? Where are important documents? What could you actually access if you needed to? This isn’t about planning retaliation. It’s about understanding your reality.
Tell someone you trust what’s going on. A close friend, a family member you can rely on, someone who can be there for you. You should not be carrying this weight alone while you figure out what to do.
Then call us. Or call another reputable, licensed investigation agency if you prefer. If you’re considering another agency, ask us first if they’re reputable. We know just about everyone in this industry, in fact we’ve educated many other agencies on how to handle infidelity investigations with the highest amount of care.
Regardless of who you choose as your investigation partner, make that call from a position of strength, not desperation.
The truth about getting proof
Here’s something we wish more people understood about private investigation work.
Getting proof of infidelity is not the hard part. That’s what we’re trained to do and we’ve been doing it for three decades.
The hard part is sitting across from your partner with undeniable evidence and having a conversation that changes your entire life. It’s deciding whether to rebuild or walk away. It’s protecting your kids through this. It’s navigating the legal system. It’s dealing with the financial aftermath. It’s processing the betrayal while still functioning in your daily life.
And that part doesn’t get easier just because you have great surveillance photos. It gets easier because you prepared for the possibility before confirming it.
Investigation Hotline turns away cases regularly. Not because we doubt people’s suspicions. Not because we don’t want the work. But because we care about you and your future.
We’ve seen too many people get destroyed by proof they weren’t ready to handle.
If you suspect infidelity, you’re probably correct. The cheating is likely real. But are you prepared for the proof? That’s the question that actually matters.
If you’re ready to move forward, discreetly and with the right support in place, our team at Investigation Hotline can help you take that next step safely.
To learn more, contact Investigation Hotline at +1 416-205-9114 or Speak with the Experts Now
















